Return Policy

What to do, how to do.

We want you to be happy. If you are not satisfied with your purchase, please email us at hello@casemyway.com within 30 days of your order receipt to explain why you are not happy with your case.

Once we have confirmed we are able to accept your return, and process a replacement case (exact same image and same case).
Please do not send a returned case to CaseMyWay without contacting us.

After 30 days, CaseMyWay cannot accept returns.

Each case ordered from CaseMyWay is printed on-demand and especially for you. For this reason we cannot accept returns or cancellations for the following reasons:

• You want a different image on your case
• You have decided you want a different type of case
• Returns may only be exchanged for replacements of the exact same case with the exact same image
• Non-printed products can be returned for store credit of purchase price (shipping not refundable).

If you have placed an order with us and would like to get it cancelled within 12 hours, please contact us immediately at hello@casemyway.com and we will refund the money. The refund would be made through the same online mode in 7-10 working days. Please note we usually do not accept any cancellation request since the product is customized especially for you.